bubble for JYPnation

bubble for JYPnation Privacy Policy


Article 1 Objective
1.    Dear U (hereinafter referred to as “The Company”) values personal information of members when providing bubble for JYPnation services (hereinafter referred to as "The Services") to members, and makes utmost efforts to effectively manage and safely protect personal information of members
2.    The company complies with laws and regulations regarding personal information protection such as Act on Promotion of Information and Communications Network Utilization. 
3.    The company lets each member know how it uses personal information provided by each member for what purposes and which actions it takes to protect personal information through its privacy policy.
4.    The company posts these policies on the bubble for JYPnation service screen for members to read them any time.


Article 2 Personal information to be collected and the collection method
1.    The company prepares a procedure for members to consent to terms and conditions of service, and collection and usage of personal information when members sign up for the services. If the members select ‘consent’, then it is considered that the members agree to collect and use their personal information.
2.    The company may collect personal information as follows to provide services and implement the contract such as consulting about member registration and service application, etc.
(1)    Common items for members
-    Required items: email account, password (saved after encryption in order to prevent decryption), profile name, service version, OS, OS version, device model name, device's unique ID (ID randomly assigned to a member’s device by the company), language, region, country and time zone
-    Optional items: Name and phone numbers saved in the contacts book of devices, profile photographs (including meta information), status messages, purchase histories of paid services for items or goods, and location information
3.    The company may collect automatically generated information such as service usage log, connection log, cookie, IP information, ID or payment records in the course of service usage.
4.    The company collects personal information in the following method.
(1)    Sign-up, service inquiry, event participation, delivery request, etc.
(2)    Collection through information collector tools.


Article 3 Purposes of collecting and using personal information
The company uses the collected personal information for the following purposes. 

1.    Provision of functions to add and register friends automatically
(1)    Provision of functions to add and register friends automatically by collecting and using the telephone number of members, and names and telephone numbers of third parties saved in address book of devices
2.    To implement contracts regarding provision of services
3.    Member management
(1)    Prevention of illegal use and unauthorized use under membership services, checking out duplicate registration, confirmation of intention to sign up, preservation of records for dispute mediation, complaint handling and delivery of notification
(2)    Confirmation of legal representative's identity, preservation of records for dispute settlement, handling inquiry including complaints, notifying announcements, confirmation of membership withdrawal
4.    Marketing and advertisement
(1)    Development of new services, provision of customized services, service provision and advertisement according to statistics, verification of service effectiveness, access frequency identification, statistics regarding members’ service use, and provision of event and advertising information and participation opportunity


Article 4 Sharing and providing personal information
1.    The company uses personal information of users within the range specified in “2. Purposes of collecting and using personal information”. The company does not use the information out of the range without prior consent of users, and does not disclose personal information of users to third parties. Provided, however, following cases are exceptional.
(1)    In case users agree to disclose their personal information in advance
(2)    In case it is required by laws and regulations, or investigative agency requests according to procedures and methods specified in laws and regulations
2.    The company provides personal information to third parties as follows only when members agree to it.

Provided to Information to be provided Purpose of provision Retention and usage period
JYP Entertainment Corp. E-mail account Using Marketing related information Period of service

3.    Retention and usage period for information: Personal information will be retained and used for one year after the transaction between the user and the service provider is terminated. After the transaction is terminated, personal information is retained and used only for the necessities to investigate financial incident, resolve disputes, handle complaints and implement legal obligations related to the purposes set forth above.


Article 5 Trust management of the collected personal information
1.    The company entrusts personal information to a company specialized in information processing in order to enhance the services. The company makes service providers to strictly observe instructions related to personal information, maintain secret for personal information and prohibit from providing personal information to third parties, clearly specifies responsibilities when incidents occur through a trust agreement and stores the agreement in writing in order to secure safe trust management.
2.    The trust institution and entrusted works related to personal information are as follows.

Trust company Entrusted works Personal information retention period and consignment period
AMAZON Web Service Transmit, process and store personal information acquired or generated by the user to the cloud service. (however, AMAZON Web Service conducts physical management of the server only and does not access to personal information of members) Upon withdrawal from membership or termination of consignment contract
Korean Corporate Call Center  Customer service Upon withdrawal from membership or termination of consignment contract

3.    If the contents of the trusted works or trust company is changed, the company shall publish it immediately through this Privacy Policy.


Article 6 Retention and usage period for collected personal information
1.    If a member cancel membership or member account is deleted due to false personal information, any collected personal information will be completely deleted and not used for any purposes whatsoever.
2.    Personal information of members will be deleted immediately after the purposes of collecting and using personal information are accomplished pursuant to Article 7 Paragraph 1 of this Privacy Policy. Provided, however, if it is necessary to preserve personal information under the company's policies or relevant laws and regulations, personal information may be retained for the period specified as follows.
(1)    Following information will be destroyed after one year of retention period under internal policy.
-    Unauthorized usage records
-    Email account is encrypted and stored (for instruction mail and CS respond after withdrawal)
(2)    Following information will be destroyed after 6 months of retention period under internal policy.
-    Device ID is encrypted and stored.(To prevent duplicate membership of bad users)
(3)    Following items are destroyed after being stored for a certain period pursuant to the Act on Consumer Protection in Electronic Commerce, etc. (Retention period)
-    Records related to contracts or withdrawal of subscription (5 years)
-    Records for payment and supply of goods (5 years)
-    Records related to consumer’s complaints or disputes (3 years)
-    Records for presentation/advertisement (6 months)
(4)    All books and evidential documents for transactions prescribed by the Tax Law under the Basic Act for National Taxes will be destroyed after five years of retention period.
(5)    Records on electronic financial transaction will be destroyed after five years of retention period according to the Electronic Financial Transaction Act 
(6)    Service access records are destroyed after three months of retention period according to the Protection of Communications Secrets Act.


Article 7 Destruction procedure and method of personal information
1.    The company immediately destroys personal information after retention period has been elapsed or the purposes of collecting and using personal information are accomplished.
2.    Destruction procedure
(1)    In general, information entered by members for sign-up, etc. will be destroyed immediately after the purposes of collecting and using personal information are accomplished, and will not be used for the other purposes unless it is required by laws.
3.    Destruction methods
(1)    Printed personal information is shredded by a shredder or incinerated. Personal information saved in electronic file type will be deleted by technical method that does not allow recovery of data.


Article 8 Rights of members and exercising the rights
1.    Members always can verify, inquire or amend their personal information, and request cancellation or suspension of processing personal information. Provided, however, in these cases, whole or part of the services may be restricted.
2.    Members can inquire or amend their personal information in [My profile] in the service by themselves. Moreover, members can terminate the agreement of use any time through [Withdrawal from bubble for JYPnation] in the services, and if terminated, all personal information of the member will be deleted. Provided, however, if it falls under Article 6 Paragraph 2 of Privacy Policy, it may be retained for a certain period pursuant with relevant laws and regulations.
3.    If members request correction or deletion of their personal information, the company takes necessary actions immediately after verifying their identification. Moreover, if it falls under Article 20 Paragraph 1 (Restriction of use, etc.) of the Terms of Conditions of Uses, personal information such as member's account may be destroyed under determination of the person in charge of personal information. 
4.    If members request correction for an error, such personal information will not be used or provided until the correction is finished. In addition, if wrong personal information is already given to any third parties, the result of the correction will be notified to the third parties promptly to make the correction.
5.    The company handles personal information deleted upon the request of members pursuant to Article 6 of the Privacy Policy, and does not allow to read or use the information for the purposes other than purposes specified in it.
6.    The rights specified in Paragraph 1 and 2 can be exercised through writing or email by representative such as legal representative or mandatee. In this case, power of attorney shown in the  Appendix No. 11 of the Enforcement Regulations of the Personal Information Protection Act shall be submitted.


Article 9 Technical and management measures to protect personal information
The company takes the following technical and management measures to secure safety and prevent loss, theft, leakage, falsification or damage when handling members’ personal information.
1.    Technical measures
(1)    The company makes best efforts to prevent members’ personal information from being leaked or damaged by hacking or computer viruses. It frequently backs up data in preparation for the case where personal information is damaged, uses the most recent vaccine program to prevent users’ personal information from being leaked or damaged, uses encrypted communication to safely transmit personal information in the network, and uses intrusion blocking system to control unauthorized access from third parties. The company is striving to have all kinds of technical devices as much as possible in order to establish a secured system.
2.    Management measures
(1)    Handling personal information is only allowed to the person in charge of the task. Separate password is given and regularly renewed for the measure, and the frequent training is provided to the person-in-charge in order to emphasize the compliance of the Privacy Policy.
(2)    The company has a person in charge of personal information to check out the implementation of the Privacy Policy. If any issues are found, it makes efforts to correct it promptly. However, if personal information is leaked due to user's fault or internet problem, the company will not be responsible for that.


Article 10 Installation/operation of automatic collector of personal information and refusal
The company installs/operates cookies in order to support faster web environment to members. 
Members can refuse to install cookies.
1.    What is a cookie?
(1)    Cookie is a small text file sent from a server operating websites to the browser of a user. Cookie is installed in a storage of a user's device.
(2)    The cookie does not collect personally identifiable information, and users can refuse to save a cookie or delete it anytime.
2.    Purposes of a cookie
(1)    The company can support faster and more convenient web environment for users by saving settings or preferred pages designated by users through the cookie.
(2)    The company may easily understand taste/interests of users through a cookie, and utilize it to provide appropriate service to users.
3.    Installation, operation of cookie and refusal
(1)    Users have an option to install cookie.
(2)    User can allow all cookies through option settings of web browser and OS, or allow cookies whenever they are installed, or refuse the installation of all cookies. However, if users refuse to install cookies, it may be inconvenient to use the website, and it may be difficult to use some services requiring login.
(3)    Settings by browsers
-    Internet Explorer: Tools menu in the upper side of web browser > Internet option > Personal information > Settings
-    Chrome: Settings in the right side of web browser > Advanced settings in the bottom of the screen > Contents settings button of personal information > Cookies


Article 11 Linked Sites
The company may provide members with links connecting to other websites or resources through bubble for JYPnation. In this case, the 「Privacy Policy」 of other websites are not related to the 「Privacy Policy」 of bubble for JYPnation. So please check the 「Privacy Policy」 of the new site.


Article 12 Person responsible for personal information management
The company designates a person responsible for management of personal information in order to collect opinions regarding personal information and address claims regarding such information.
1.    Person responsible for personal information management
(1)    Company/Service: Dear U Co., Ltd. 
(2)    Name: Hakhee Lee
(3)    Position: C.O.O
(4)    E-Mail : help_jyp@dear-u.co
2.    Customer Service
(1)    Company/Service : Dear U
(2)    Department in charge : Service Management Team
(3)    E-Mail : help_jyp@dear-u.co
(4)    Telephone : (+82)070-4370-7576
3.    Working hours of the person in charge of management of personal information
(1)    Weekdays: 10:00~19:00, Break time: 12:00~13:00
(2)    The company will be closed on weekends and holidays.
4.    Organizations for reporting or consulting on other infringement of personal information
(1)    Korea Internet & Security Agency (KISA) (https://privacy.kisa.or.kr/)
(2)    High-tech and financial crimes investigation division, Supreme Prosecutors’ Office (http://www.spo.go.kr / 02-3480-2000)
(3)    Cyber Terror Response Center, National Police Agency (http://cyberbureau.police.go.kr/ / 02-3150-2659)


Article 12 Amendment of privacy policy
1.    If the company amends this Privacy Policy, it will publish the reason of amendment and the effective date with current Privacy Policy through the notification in services from seven days before the effective date until the day before the effective date. Provided, however, if there are significant changes in the rights or obligations of users, it will be notified at least 30 days before.
2.    Even though the company notifies that it will be considered that the users accept the amendments if the users do not express intention of refusal before the effective date of amendments, when notifying as stated in Paragraph 1, if the users do not explicitly express the intention of refusal, it will be considered that the users have agreed on the amendments.
3.    When the company additionally collect personal information from users or provide it to any third parties despite of Paragraph 2, it will obtain separate consent from the users regarding this matter.


This Privacy Policy will be applied from Nov. 25, 2020.


- Notification Date Nov. 25, 2020.
- Enforcement Date Nov. 25, 2020.